Privacy Policy

The Study Abroad Consultant ("we", "our", "us") is committed to protecting the privacy and personal information of our clients, prospective students, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable data protection laws.

1. Information We Collect

We may collect the following personal information when you interact with us:

• •Identity Information: Full name, email address, phone number
• •Academic Information: Level of study, institution attended, grades/classification
• •Study Preferences: Country of interest, intended year of study, referral source
• •Communication Data: Any messages, questions, or documents you send through our contact forms or WhatsApp
• •Technical Data: IP address, browser type, device information, and pages visited on our website (via standard web analytics)

2. How We Use Your Information

We use your personal information for the following purposes:

• •To assess your eligibility and provide personalised study abroad consultation services
• •To match you with suitable universities and programmes based on your academic profile
• •To communicate with you about our services, application status, and relevant updates
• •To respond to your enquiries and provide customer support
• •To improve our website, services, and user experience
• •To comply with legal obligations and protect our rights

3. Legal Basis for Processing

We process your personal data on the basis of your consent (when you submit our contact form or reach out to us), the performance of a contract (when you engage our services), and our legitimate interests in providing and improving our consultancy services. You may withdraw your consent at any time by contacting us.

4. Data Storage and Security

Your personal data is stored securely using industry-standard security measures:

• •All data transmitted through our website is encrypted using SSL/TLS
• •Access to personal data is restricted to authorised team members only
• •We do not store payment card information or financial account details on our servers
• •Personal data is retained only for as long as necessary to fulfil the purposes described in this policy, typically no longer than 3 years after your last interaction with us

5. Third-Party Sharing

We may share your personal information with the following third parties, only as necessary to provide our services:

• •Universities and educational institutions: When submitting applications on your behalf, with your explicit consent
• •Service providers: Form submission services (such as Formspree) used to process your enquiries
• •Legal authorities: When required by law, regulation, or legal process

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

6. Your Rights

Under the Nigeria Data Protection Regulation (NDPR), you have the following rights regarding your personal data:

• •Right to Access: Request a copy of the personal data we hold about you
• •Right to Rectification: Request correction of inaccurate or incomplete data
• •Right to Erasure: Request deletion of your personal data, subject to legal obligations
• •Right to Withdraw Consent: Withdraw your consent for data processing at any time
• •Right to Data Portability: Request your data in a commonly used, machine-readable format
• •Right to Lodge a Complaint: File a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been violated

To exercise any of these rights, please contact us at info@thestudyabroadconsultant.ca.

7. Cookies

Our website uses essential cookies to ensure basic functionality (such as form submissions and navigation). We do not use third-party tracking cookies or advertising cookies. You can control cookie settings through your browser preferences.

8. International Data Transfers

As part of our service, your academic information may be shared with universities located outside Nigeria (in countries such as Canada, the United Kingdom, the United States, Ireland, Germany, and Australia). These transfers are made solely for the purpose of processing your university applications and only with your explicit consent.

9. Children's Privacy

Our services are intended for individuals aged 16 and above. We do not knowingly collect personal data from children under 16. If you believe we have collected data from a minor, please contact us and we will take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: